This is page where you can write your most frequently asked questions.
Ask away, and we will add them in as we go!
- Do you add VAT? No, there is no Vat added to the price, we are not VAT registered.
- What is the shipping cost? Shipping costs vary, and you have choices on checkout
- Do you offer Free shipping? No, unfortunately we haven't found a free courier yet!
- Do you offer Bulk discount? Yes, automatic reductions are built in, as you add more to the basket, we are also changing many of our items, so you will see a drop down box, offering pre-packed quantities at a reduction.
- Do you wholesale? We are not wholesalers, however, you may find numerous items on our website which is as cheap/cheapr than a wholesaler, as we purchase in such large quantities we often get items at a really great price and we pass the savings on as bulk buys.
- When will my order be despatched? Our post is collected by Royal Mail around 3pm Monday to Friday. We will try to get all orders received in time, packed and out for the next collection.
- Can I add to my order, or combine two or more orders to save postage? You should ensure your order is complete before making payment. We are unable to add to an order. We cannot combine orders, as this leaves us open to fraudulent chargebacks through Paypal.
- Can I swap the strap/fastener etc in a kit for a different size? No, the kits are pre-packed. Check the contents and choose a kit that suits your needs, or alternatively purchase the individual items you require.